Privacy Policy

Privacy Policy

At Black Angus Steakhouses, LLC (the "Company," "we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, protect and otherwise handle your Personal Information. If you reside in California, you may have additional rights with regard to your Personal Information. Please refer to the California Privacy Policy section below.

This Privacy Policy applies to all personal information collected during any written, electronic, and oral communications or collected online or offline, which include:

  • Our website located at blackangus.com, and all corresponding webpages, software applications, or mobile applications that link to this Privacy Policy (collectively, the "Site").
  • When you interact with our advertising and applications on third-party websites and services, if the advertising and applications include links to this Privacy Policy.
  • Via our restaurant locations and corporate office.

This Privacy Policy tells you:

Information We Collect

Information You Voluntarily Provide to Us

We collect information that you voluntarily share with us through our site. If you communicate with us using the "Contact Us" feature, we collect the information you provide when you complete the "Contact Us" form. We also collect your personal information when we deliver our services, conduct marketing activities, gather feedback, provide customer support, and run our business operations. The personal information we collect varies based upon whether you are using our website, our services, purchasing our products or participating in surveys and providing feedback.

The information we collect from you may include:

  • Your name
  • Your e-mail address
  • Your phone number
  • Products and services received from us
  • Information you enter into the request forms on this site
  • Your username and password for your account

For the information that you provide to us during sign-up or when you set up an account or profile, sign-up to receive our email, or otherwise use our services, we may collect information such as your name, email address, mailing address, and other information that may help us better service you.

Information We Collect Through Technology

We collect information through technology to enhance our ability to serve you. For example, when you visit the site, we collect your Internet Protocol (IP) address. An IP address is often associated with the portal you used to enter the Internet, like your Internet service provider (ISP), company, association, or university. While an IP address may reveal your ISP or geographic area, we cannot determine your identity solely based upon your IP address.

Information Collected Through the Use of Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive or memory through your Web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to help us understand and save your preferences for future visits to our site. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies by adjusting your browser settings. Like most websites, if you turn your cookies off, some of the features on the site may not function properly. For more information on cookies, visit allaboutcookies.org.

Google Analytics

We use cookies provided by Google Analytics, a third-party service provider, to assist us in better understanding our site visitors. These cookies collect data tied to a user's IP address such as session duration, pages visited, and referring websites. Based on this information, Google Analytics compiles aggregate data about site traffic and site interactions, which we use to improve the site. Google Analytics does not collect personal information.

Learn more at Google Analytics Privacy.

Links to and Plug-ins from Other Websites or Media

The site includes links to and plug-ins (such as Twitter buttons) from sites or applications operated by third parties ("Third Party Sites"). Company does not control any Third Party Sites and is not responsible for any information they may collect. The information collection practices of a Third Party Site are governed by its privacy policy. We recommend reading their policy before sharing information.

How We Use Your Information

We use the personal information we collect to serve our customers and improve your experience on our site. Examples include:

  • Improving customer service
  • Evaluating your requests
  • Conducting research and analysis
  • Continuously improving our online user experience

We may also use your personal information to communicate with you, verify your identity, send you marketing materials, process your transactions, respond to inquiries, provide support, and collect feedback. We retain personal information until you request deletion. We also collect non-identifiable, aggregate statistics about website use to improve our services.

How We Share Your Information

  • With Third-Party Service Providers: We share personal information with vendors under contract with us to deliver services (e.g., marketing, legal, analytics). They must safeguard your information.
  • With Our Commonly Owned Entities: We may share data within our corporate family to provide better service.
  • For Required Disclosure: We may disclose personal information to comply with legal obligations or protect our rights.
  • Legal Compliance and Protections: Disclosure may occur to prevent fraud or address security issues.
  • During a Corporate Transaction: If the Company merges or is acquired, personal information may be transferred.
  • At Your Direction: We share your data when you request it, such as for social media interactions.

How We Protect Your Information

The security and confidentiality of your personal information are important to us. We use technical, administrative, and physical safeguards such as TLS encryption, restricted access, and secure data centers. Employees with access to personal information are trained on privacy and security best practices.

Password Protection: Certain areas of our site require passwords. You are responsible for maintaining your password’s confidentiality. If you suspect unauthorized use, change your password immediately. We cannot guarantee complete security, but we take reasonable steps to protect your data.

California Privacy Policy

If you are a California resident, please refer to our California Privacy Policy section for additional rights and disclosures under applicable law.

Children’s Privacy

We do not collect any information from individuals under 16 years of age. Our site, products, and services are directed to people aged 16 or older. If you are under 16, you are not authorized to use this site.

Privacy Policy Updates

If we update this Privacy Policy, we will post those changes on this page and update the modification date. Material changes that affect how we use or disclose your personal information will be announced prominently before they take effect.

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